Julie Carr and Michael Price
from Perth, Australia
This page has been created after we have received some threatening emails from the above individuals.
We could be silent and respond softly, but our hard work and principles are worth far more than a soft response!!
It is chilling and frightening to think that an unhappy from her life and black-hearted woman can try to damage your reputation build by working honestly and professionally. Her review is nothing but an immoral lie and far from the truth.
This page is dedicated to the most negative experience we have ever had in more than four decades, serving people from all around the world.
We have never seen, nor have ever heard from other agencies of such ridiculously malicious and vicious behavior.
We have served so many Australian people for many years now. I can say they are wonderful and respectful people, and we will continue to serve as many as we can without identifying them with Julie Carr and Michael Price from Perth, Australia.
On this page, we will reveal the history of the above individuals who not only have received a very professional service but have caused us unprecedented troubles just because they wanted to steal from us. No, Julie Carr, you cannot steal from us and NO, you cannot damage our name, on the contrary!! ...and NO, we are not afraid of your lies.
This story started when Julie Carr emailed us, asking for ideas on building their trip but refused to comply with our terms, which led us to believe they wanted to use our intellectual property, the itinerary. After some email exchange with our tour manager, she decided to look elsewhere, at least she said so. Later, we were contacted by a travel agent from Sydney asking if we could put together an itinerary for two of his clients. We did so, but we were very stunned to see his clients were Julie Carr and Michael Price from Perth, Australia, the ones who walked away but returned. Now we deeply understand they wanted to put us under pressure first, but returned to us through a travel agent who has done a fantastic job.
We cannot afford the negative review not being answered, so we will tell everyone what it was all about. Julie Carr and Michael Price have left some negative reviews on Tripadvisor, Facebook, and Google. We have answered the Google review, letting people know we would build a website revealing the true version of the story, not the hateful one of Julie Carr, but she deleted her review on Google. This is not only abusive but very primitive behavior. We will start with the itinerary and explain what we agreed on in the first stage, what we have really done, and what they pretend from us. The sentences in red are what they got for free.
Real Itinerary.
Vehicle: 2017 E Class Avantgarde Mercedes Benz
Day 1.
Pick up at Tirana International Airport.
Drive to Berat, Unesco heritage site.
Free three-course welcoming dinner with alcoholic drinks at a very traditional restaurant
Guided walking tour of the Castle
Guided tour of the Onufri Museum, entrance fees included
Guided walking tour of the Kala neighborhood
Guided walking tour of the Mangalemi neighborhood
Guided walking tour of the Gorica neighborhood
Guided walking tour of the Stone Bridge
Check in the 4 * traditional Hotel.
Free time
Day 2.
Guided visit of the Ethnographic Museum Berat, entrance fees included
Drive to Gjirokaster, Unesco
Visit the Cold Water Spring Tepelene
Recommendation to the local traditional restaurant
Guided Visit to the Gjirokaster Castle, Unesco, entrance fees included
Guided visit to the Museum, entrance fees included
Guided visit to the Zekate traditional house, fees included
Guided walking tour of the Old Town
Guided walking tour of the Bazaar pass
Recommended the local traditional restaurant
Check in the 4 * traditional Hotel, superior queen room with the Castle view.
This day they spoke with some other people, and they said they have come from the coastal road, which was beautiful. Julie said they wanted to do that. Our guide said it was not part of the agreement and that he could not go off the itinerary, but Julie responded in a very arrogant behavior they wanted to go there. Our guide called us if he could take them there and our answer was NO. Despite that, Julie said, "we are on a private tour, so you have to do that." The fact is this was not part of the agreement, and they didn't pay for it. Their behavior became very harsh and rude, so our guide decided on his own to do that the next day. Instead of driving only 3.5 hours from Gjirokaster to Tirana, he drove 10+ hours via Sarande-Llogara Pass to Tirane.
Day 3.
Drive to the Blue Eye National Park
Guided walking tour of the Blue Eye National Park
Drive to Lekuresi Castle in Sarande
Guided walking Tour of the Lekuresi Castle
Drive to Himare
Stop in Himare
Drive to Llogara National Park
Lunch on Llogara pass
Drive to Tirane
Check-in 4* queen Hotel in Tirana
Day 4
Guided walking Tour of the Skanderbeg Square
Guided walking Tour of the Tirana ruins
Guided walking tour of the Boulevard
Guided walking Tour of the Checkpoint
Guided walking Tour of the Ethem Beu mosque and the clock tower
Drive to Kruje
Guided walking tour of the Castle
Guided visit of the Skanderbeg Museum
Guided walking tour of the Old Bazaar
recommendation of the local traditional restaurant
Check-in 4* hotel with castle view
Day 5
Early drive to Koman Lake
Koman Lake boat tour, fees included
Drive to Valbona National Park
Upgraded for free from a guesthouse to a large 3* hotel room
Hiking to Kukaj
Day 6
Hiking to Valbona river
Hiking to the waterfall
Upgraded for free from a guesthouse to a large 3* hotel room
Day 7
Drive to Kosovo
Free guided visit of the city of Prizren (Bonus)
Drive to Lake Shkoder
Lunch at shores of the Lake Shkoder, Shiroke
Check-in 5* hotel in Shkoder
Upgraded for free from a 4* hotel to a 5* Hotel (Julie complained about this hotel!!!) Depressed person.
Day 8
Guided walking tour of the Rozafa Castle, fees included
Drive to Montenegro
Drive to Virpazar, Montenegro
Boat tour of the Skadar lake, fees included
Check-in a 3* guesthouse, as per agreement
Day 9
Drive to Cetinje
Visit the Monastery of Cetinje. The guy at the gate said you have to be Baptized to enter the church. Julie complained, saying, "we thought we had the same god, but apparently not."
Drive to Kotor, the road closed for 69 minutes, which made us arrive late.
A scenic drive of Kotor Bay with stops in Risan, Perast. I took the Lepetane-Kamenari ferry, tickets included.
Drive to Kotor through a very narrow road at the Kotor Bay
Check-in 4* Hotel inside the Old Town
Day 10
Guided walking of the Old Town tour with a local guide
Free time
Day 11
Drive to Ostrog Monastery through a challenging and dangerous road
Visit the Ostrog Monastery
Drive to Zabljak, Montenegro, on a perilous mountainous road
Check-in a 4* Hotel Upgraded for free from a guesthouse
Day 12
Drive to the Black Lake
Guided Hiking Tour of the Black Lake 2.5 hours, entrance fees included
Drive to the Tara bridge
Guided Walking Tour of the Tara Bridge,
2 hours of heavy rains during the afternoon
We informed our guide not to take the normal route to Sarajevo the next day because rocks have fallen from the mountains and people were injured, and the road being blocked by the authorities.
Check-in a 4* Hotel Upgraded for free from a guesthouse
Day 13
Very long and stressful drive to Sarajevo. After 7 hours of driving, they arrived in Sarajevo safe despite so many rocks falling and falling on the road. Actually, we as Tour Operator try to gather as much info as possible and share it in real-time with our guides already in the field. This is not just because safety is the most crucial thing for us, but because we care about our guests because we consider them part of the team while on tour with us. Our guide has done an excellent job gathering all the necessary information because the road to Sarajevo could have become a disaster for the people. That was because it was raining cats and dogs, so he decided to take them safely to Sarajevo by driving twice as much as the normal route. Julie Carr and Michael Price didn't even thank him for taking them safely to Sarajevo. What a shame!!! And what an attitude!!!
Check-in 4* hotel business package in Sarajevo
Day 14
Guided walking tour with a local guide of the old city of Sarajevo
Visit included
Sebilj Fountain
Kazandziluk
City Hall
Latin Bridge
Assassination spot ( First World War starting location)
Bezistan
Hotel Europe
Cathedral Church of the Nativity of the Theotokos
Ferhadija Street
Sacred Heart of Jesus Cathedral
Sarajevo Meeting of Cultures Sign
Jewish Synagogue Old Temple
Gazi Husrev Bey Mosque
Morica Caravan Sarai
Drive to Sarajevo tunnel (not included in our initial offer)
visit the tunnel. They just wanted it, and our guide didn't want to argue anymore with those wild people.
Drive to Mostar
On arrival in Mostar, the local guide postponed the guided tour to 7:00 PM because of heavy rain. Julie and Michael got crazy asking our guide to visit the town right at that moment under heavy rain. Our guide refused and asked them to stay calm and wait for the rain to stop. The guided walking tour of Mostar took place at 7:00 PM.
Guided walking tour of Mostar, including
Lenjin walking street,
Spanish square,
Tito’s bridge,
Musala square,
Fejica street,
Old bridge
Free time/dinner by the Mostar bridge
Check-in 4* traditional hotel in the old part of the town
Day 15
Last day. Drive to Dubrovnik and drop off at the Ploce gate. At first, Julie and Michael didn't know which part of the town their hotel was in. Our guide advised the cars cannot enter the old part of Dubrovnik, and he suggested they call the hotel and ask for directions. Our company didn't book this hotel.
Our guide dropped them off near the hotel, waited for the hotel staff to come and pick them up, and drove to Tirana. This day was 13 hours of work for our guide.
For those who know the region, the driving habits, the geography, roads, and people, as we do, there might be not a more difficult tour to conduct. And our guide did it. He drove, he guided, he helped our guests, and in the end, he was offended and humiliated.
Our guide rated Julie and Michael as very annoying, disrespectful, wild, dishonest, and angry individuals. Michael offended our guide, repeatedly calling him a bogan, and by doing so he broke the rules. In contrast, on a tour and the booking terms and conditions, our guide should have terminated them the service immediately, but instead, he continued to do his job under constant stress.
After some email exchange with the travel agent in Sydney (assuming he is real), they sent us a request asking for 2,500 EUR back. They didn't provide any evidence to support it, misled us, and lied to us in a foul manner. This is so disgusting since we have used technology like GPS Tracking devices, Vehicle Cameras, and Body cameras to determine their request was not legitimate. We discovered nothing was true, which led us to refuse their request. After this, and again, they acted like wild, uncivilized people and wrote negative reviews against us.
This is unprecedented for us but also unacceptable to our standards. So we decided to build this page to reveal the truth about their reviews and behavior.
