Julie Carr and Michael Price from Perth, Australia
the only deceitful and the most faceless people we have ever seen in 40 years.......
This page is created with the only purpose to inform whoever comes to read her review about us and will be updated soon with all the details so that we hope agencies that will serve them in the future will already know who they are.
We have never thought we could have built such a webpage, but we build this page after some threatening emails from the above individuals.
We could be silent and respond softly. Still, our hard work and principles are worth far more than a soft response, even if they will continue to write under multiple accounts in TripAdvisor, Facebook, or elsewhere!!
It is chilling and frightening to just thinking that a black-hearted woman and unhappy with her life can try to damage your reputation build by working honestly and professionally. Her review is nothing but an immoral lie, far from the truth. It is just a primitive behavior. We have talked to many Australian guests we had after them, and they just suggested to ignore them and that they do not represent the normal civilized Australian citizen.
This page is dedicated to the most negative experience we have ever had in more than four decades, serving people worldwide. We have never seen, nor have ever heard from other agencies of such a ridiculously malicious and vicious behavior.
We have served so many Australian people for many years now. I can say they are wonderful and respectful people, and we will continue to serve as many as we can without identifying them with Julie Carr and Michael Price from Perth, Australia.
On this page, we will reveal the history of the above individuals who have caused us a lot of trouble just because they wanted to steal from us. No, Julie Carr, you cannot steal from us and NO, you cannot damage our name, on the contrary!! ...and NO, Julie Carr we are not afraid of your lies. And yes Julie Carr, you can continue calling your husband a donkey, because he cannot call a local guide a "bogan". The bogan is all way around to you and your most isolated place on earth.
This story started when Julie Carr emailed us asking for ideas on how to build their trip but refused to comply with our terms which lead us to believe they just wanted to make use of our intellectual property, the itinerary, and not buy a service from us. After some email exchange with our tour manager, she wrote she decided to look elsewhere, at least she said so, but later we were contacted by a travel agent from Sydney asking if we could put together an itinerary for two of his clients. We are not sure whether the agent is legit or it is still her on a different email. We did so and concluded with him in a very professional manner, but we were very stunned to see his clients were Julie Carr and Michael Price from Perth, Australia, the ones who walked away but returned back again through a travel agent. Now we deeply understand they wanted to put us under pressure first but it didn't work for them so they returned to us through a travel agent.
We will start with a day by day activities now and let you know that we cannot afford the negative review not being answered so will tell everyone at least what was all about. Julie Carr and Michael Price have left some negative reviews on Tripadvisor, Facebook, and Google. We have answered the Google review letting people know we would build a website revealing the true version of the story, not the hateful one of Julie Carr, and she deleted her review on Google. This is not only abusive but very primitive behavior. We will start with the itinerary and the ones in red are what they got for free. The ones in black explain what we agreed before, what we have done and what did they pretend from us.
Vehicle: 2017 E Class Avantgarde Mercedes Benz
Real Itinerary.
Day 1.
Pick up Tirana International Airport.
Drive to Berat, Unesco heritage site.
Free three-course welcoming dinner with alcoholic drinks at a very traditional restaurant - our agency paid 100 EUR
Guided walking tour of the Castle
Guided tour of the Onufri Museum, entrance fees included
Guided walking tour of the Kala neighborhood
Guided walking tour of the Mangalemi neighborhood
Guided walking tour of the Gorica neighborhood
Guided walking tour the Stone Bridge
Check in the 4 * traditional Hotel
Free time
Day 2.
Guided visit of the Ethnographic Museum Berat, entrance fees included
Drive to Gjirokaster, Unesco
Visit the Cold Water Spring Tepelene
Recommendation to the local traditional restaurant
Guided Visit to the Gjirokaster Castle, Unesco, entrance fees included
Guided visit to the Museum, entrance fees included
Guided visit to the Zekate traditional house, fees included
Guided walking tour of the Old Town
Guided walking tour of the Bazaar pass
Recommended the local traditional restaurant
Check in the 4 * traditional Hotel, superior queen room with the Castle view
This day they spoke with some other people and they said they have come from the coastal road which was beautiful. Julie said they wanted to do that. Our guide said it was not part of the agreement and that he could not go off the itinerary but Julie responded in a very arrogant behavior they wanted to go there. Our guide called us if he could take them there and our answer was NO. Despite that Julie said, "we are on a private tour so you have to do that". The fact is this was not part of the agreement and they didn't Pay for it. Their behavior became very harsh and rude so our guide decided on his own to do that the next day and instead of driving only 3.5 hours from Gjirokaster to Tirana, he drove 10+ hours via Sarande-Llogara Pass to Tirane.
Day 3.
Drive to the Blue Eye National Park -
Guided walking tour of the Blue Eye National Park - worth 120 EUR
Drive to Lekuresi Castle in Sarande
Guided walking Tour of the Lekuresi Castle - worth 70 EUR
Drive to Himare - worth 150 EUR
Stop in Himare
Drive to Llogara National Park - worth 250 EUR
Lunch on Llogara pass -
Total - 590 EUR
Drive to Tirane
Check-in 4* queen Hotel in Tirana
Day 4
Guided walking tour of the Skanderbeg Square
Guided walking tour of the Tirana ruins
Guided walking tour of the Boulevard
Guided walking tour of the Checkpoint
Guided walking tour of the Ethem Beu mosque and the clock tower
Drive to Kruje
Guided walking tour of the Castle
Guided visit of the Skanderbeg Museum
Guided walking tour of the Old Bazaar
recommendation of the local traditional restaurant
Check-in 4* hotel with castle view
Day 5
Early drive to Koman Lake
Koman Lake boat tour, fees included
Drive to Valbona National Park
Upgraded for free from a guesthouse to a large 3* hotel room - worth 90 EUR
Hiking to Kukaj - worth 90 EUR
Total - 180 EUR
Day 6
Hiking to Valbona river
Hiking to the waterfall
Upgraded for free from a guesthouse to a large 3* hotel room - worth 90 EUR
Day 7
Drive to Kosovo
Free guided visit of the city of Prizren (Bonus)
Drive to Lake Shkoder
Lunch at shores of the Lake Shkoder, Shiroke
Check-in 5* hotel in Shkoder
Upgraded for free from a 4* hotel to a 5* Hotel (Julie complained about this hotel)
worth 60 EUR
Day 8
Guided walking tour of the Rozafa Castle, fees included
Drive to Montenegro
Drive to Virpazar, Montenegro
Boat tour of the Skadar lake, fees included
Check-in a 3* guesthouse, as per agreement
Day 9
Drive to Cetinje
Visit the Monastery of Cetinje. The guy at the gate said you have to be Baptized to enter the church. Julie complained saying "we thought we had the same god, but apparently not"
Drive to Kotor, the road closed for 69 minutes which made us arrive late.
A scenic drive of Kotor Bay with stops in Risan, Perast. Took the Lepetane-Kamenari ferry, tickets included.
Drive to Kotor through a very narrow road at the Kotor Bay
Check-in 4* Hotel inside the Old Town
Day 10
Guided walking of the Old Town tour with a local guide
Free time
Day 11
Drive to Ostrog Monastery through a very difficult and dangerous road
Visit of the Ostrog Monastery
Drive to Zabljak, Montenegro on a very dangerous mountainous road
Check-in a 4* Hotel Upgraded for free from a guesthouse - worth 80 EUR
Day 12
Drive to the Black Lake
Guided Hiking Tour of the Black Lake 2.5 hours, entrance fees included
Drive to the Tara bridge
Guided Walking Tour of the tara bridge, 2 hours
Very heavy rains during the afternoon
We have informed our guide not to take the normal route to Sarajevo next day because rocks have fallen from the mountains and people were injured in addition to the road being blocked by the authorities
Check-in a 4* Hotel Upgraded for free from a guesthouse - worth 80 EUR
Day 13
Very long and stressful drive to Sarajevo. after 7 hours of driving, they arrived in Sarajevo safe despite the fact they saw so many rocks fallen in the road.
Check-in 4* hotel business package in Sarajevo
Day 14
Guided walking tour with a local guide of the old city of Sarajevo
Visit included
Sebilj Fountain
Kazandziluk
City Hall
Latin Bridge
Assassination spot ( First World War starting location)
Bezistan
Hotel Europe
Cathedral Church of the Nativity of the Theotokos
Ferhadija Street
Sacred Heart of Jesus Cathedral
Sarajevo Meeting of Cultures Sign
Jewish Synagogue Old Temple
Gazi Husrev Bey Mosque
Morica Caravan Sarai
Drive to Sarajevo tunnel (not included in our initial offer)
visit the tunnel. They just wanted it and our guide just didn't want to argue anymore to those individuals - worth 120 EUR
Drive to Mostar
On arrival in Mostar because of heavy rain, the local guide postponed the guided tour to 19:00 PM. Julie and Michael got crazy asking our guide to visit the town in the heavy rain. Our guide refused and asked them to stay calm and wait for the rain to stop. The guided walking tour took place at 19:00 PM.
Guided walking tour of Mostar including
Lenjin walking street,
Spanish square,
Tito’s bridge,
Musala square,
Fejica street,
Old bridge
Free time/dinner by the Mostar bridge
Check-in 4* traditional hotel in the old part of the town
Day 15
Drive to Dubrovnik and drop off at the Ploce gate. At first, Julie and Michael didn't know which part of the town their hotel was. Our guide advised the cars cannot enter the old part of Dubrovnik and he suggested they call the hotel.
Our guide dropped them off near the hotel, waited for the hotel staff to come and pick them up and drove to Tirana. This day was 13 hours of work for our guide.
Our guide rated Julie and Michael as very annoying, disrespectful and angry individuals. After some email exchange with the travel agent in Sydney, they sent us a request asking 2,500 EUR back. They didn't provide any evidence to support it and misled and lied to us in a very dirty manner. We have used technology like GPS Tracking device, Vehicle Camera, and Body camera to determine if their request was legit. We discovered nothing was true which lead us to refuse their request. After this, they acted like wild uncivilized people and wrote negative reviews against us. This is unacceptable to our standards so we decided to build this page to reveal the truth about their reviews and behavior.
Calling our guide a bogan, someone who has guided more than 350 groups and conducted more than 120 private tours is just insane. As a matter of fact, it is all the way around, Mike.
Total - 1,200 EUR worth of free upgrades, tours, and activities.
